Privacy Policy

Information we collect

Depending on your account and activity, we may collect names, email addresses, phone numbers, student and parent or guardian details, class and enrolment information, attendance, assignments, quiz and exam results, messages, support requests, and payment references or receipts. We may also collect basic technical and session information needed to operate and secure the website.

Passwords are stored as secure hashes, not in plain text. We do not store full card numbers, CVV codes, or other sensitive card credentials. Card payments are processed by third-party payment gateways such as PayHere.

How we use information

• Create and manage student, parent or guardian, and teacher accounts.
• Deliver classes, lessons, assignments, quizzes, exams, results, and related services.
• Manage enrolments, subscriptions, payments, receipts, and refund requests.
• Enable appropriate teacher–student and parent or guardian communication.
• Send service messages and respond to support requests.
• Protect accounts, investigate misuse, maintain service security, and meet legal or compliance obligations.

Sharing and payment providers

We share information with payment providers, hosting or technical service providers, and people involved in delivering an enrolled class only as needed to provide the service, process a payment, support users, or meet a legal requirement. A payment gateway may process your payment details under its own privacy terms.

Student and children’s information

Student information is handled through registered accounts and linked parent or guardian workflows where applicable. Access to class and student records is limited according to account role and service need. Parents or guardians should help younger students use their accounts responsibly and contact us if account details need correction.

Security, cookies, and sessions

We use reasonable technical and organisational measures to protect information, including password hashing, account access controls, and secure sessions. No online service can guarantee absolute security. Essential cookies and session data help you sign in, maintain your session, remember necessary settings, and protect forms and accounts.

Retention and your requests

We retain information for as long as needed to provide the service, maintain account and education records, resolve disputes, support payments, and meet applicable legal or operational requirements. Retention periods can vary by record type. You may contact us to request correction of inaccurate information or assistance with your account and information. We will review requests in light of account roles, recordkeeping needs, and applicable law.

External services and changes

Links to external websites or services, including payment providers, may lead to separate privacy practices that we do not control. We may update this policy as our services change. The current version and its last-updated date will be posted on this page.